Individual data access rights, whether under Europe’s new data protection regulations, California's pending data protection act or similar international regimes, create significant compliance and cost challenges for businesses.
Responding in a timely and complete manner, whilst protecting legal privilege, third party privacy, and commercial confidentiality, is a complex undertaking. Internally resourcing them can be disproportionately time consuming; and outsourcing them gives rise to concerns over consistency of process and quality of output. This particularly matters where there are contextual sensitivities, such as potential Tribunal claims, which need to be understood and handled with care.
The BCLP Cubed solution
Because different data access requests require a different approach, BCLP Cubed has developed a range of models which can be mixed and matched to suit your business needs. Each model provides an optimized balance of technology, expertise, and process to ensure that the approach is cost competitive and proportionate to the circumstances.
For example, we can provide your in-house team with the support to self-serve requests where appropriate. Alternatively, our delivery team can handle the entire data access request process on your behalf, using an optimized balance of resources and expertise. Requests of a relatively low risk nature are resourced and managed with more process control, and less senior intervention, than those where there is a potentially greater business risk requiring closer management.
All our data access request work leverages BCLP Cubed’s powerful data visualization tools, and sophisticated machine learning, to support a highly process-oriented first level review. Second level review, and advisory support, is conducted by our legal experts, who have extensive experience handling the most sensitive and complex of cases.
The benefits for you
As your data access requests continue to grow, and Data Portability Requests become more commonplace, we’ll make sure you have a robust process to manage them, and will support you through a clear, simple pricing structure that works for your business. We’ll also ensure that, if there are complex issues that need a lawyer's attention, these are managed at the right level, reducing your risks by ensuring you aren’t releasing information you shouldn’t or opening yourselves up to potential fines.
In addition, our approach delivers 3 powerful benefits:
- Reduced costs and improved quality of legal outcomes
- The ability to efficiently handle spikes in volumes
- Improved compliance with relevant data access regulations and company policies